Big Energy Saving Week 2019


Big Energy Saving Week is a national campaign run by Citizens Advice, Citizens Advice Scotland, Energy Saving Trust (EST) and the Department for Business, Energy and Industrial Strategy (BEIS).

Citizens Advice Test Valley will be holding events in both their offices during the Big Energy Saving Week, 21 – 25 January 2019 with information about how to cut the cost of energy bills.

People will be encouraged to follow a 3-step process, to see if they can reduce their expenditure on energy:

  • Check their meter and bills regularly to make sure they’re paying the right amount.
  • Switch to a different tariff or supplier that’s better value for money by using Citizens Advice’s energy comparison tool.
  • Save energy by turning appliances off and making sure walls and lofts are well insulated. They should also make sure their boiler is in good working order.

People can be shown the Citizen Advice’s energy comparison tool so they can switch supplier themselves and start making immediate savings.  In order to do this, you will need to provide your post code, details of your current energy supplier, the name of your energy tariff and how much they spend or their kilowatt hours of usage – this information can be found on a current energy bill.

People who need help to work through this process can book an appointment at the Citizens advice offices in Andover and Romsey, where Advisers will assist.

Advisers will also suggest further cost-cutting measures that people can adopt, depending on their circumstances.  This could include making sure their home is well insulated so it’s energy efficient, or checking if they’re entitled to benefits, grants or discounts like the Warm Home Discount – a £140.00 rebate available from some suppliers for people receiving Guarantee Pension Credit or who are on a low income.

There will be a stand in Andover Chantry centre on Thursday 24th January, where you can come along and talk to our Advisers there.  There will be free give-aways at the event as well as advice.

The Romsey office will have a display with information in the foyer of the Former Magistrates Court, Church Street, Romsey, throughout the week.  Both offices are offering appointments for Friday 25th January from 09:30 am.  Other times/days may be available but please speak to the offices to confirm.

Those who can’t get to the venues can use Citizen Advice’s energy comparison tool at home ( – compare gas and electricity prices), contact their nearest Citizens Advice at a different time or call the Consumer Service Helpline on 03454 04 05 06 for advice on reducing their energy costs.

Ange Moon, Chief Officer of Citizens Advice Test Valley said:
“Big Energy Saving Week is a fantastic opportunity to get expert advice on a range of ways you can reduce your energy costs.

“Switching your tariff or supplier is normally the quickest and most effective way to bring your costs down but you can also modify your home and change your habits.

“It’s important for us to be taking part in Big Energy Saving Week as it’s older people and those on the lowest incomes who are likely to paying over the odds for their energy as they’re the least likely to switch.

“We encourage as many people as possible to attend the event or to use our energy comparison tool to check for savings”

For a full list of Big Energy Saving Week events in your area, visit the Citizens Advice website.

For more information contact:
Angela Kemp – Operations Manager
[email protected]
01264 723645