Emergencies: What to do
During a major incident, our contact centre may be very busy with calls. A recorded message will be played giving up-to-date information and advice on the appropriate action to take. We will also post information on the home page of our website and work with the media to broadcast bulletins on the radio and television. Please follow the advice carefully and we will respond to your emergency as quickly as possible.
For water supply or wastewater emergencies, blocked drains or possible pollution, call:
0330 303 0368 (Calls charged at local rate)
Report a leak
If you spot a water leak, please call our 24-hour Leakline: 0800 820 999 (Freephone)
Or 0330 303 0146 (Calls charged at local rate)
For more information visit: https://www.southernwater.co.uk/emergencies